Frequently Asked Questions

General FAQ

  • The spots in front of Bandit Golf are reserved for our players. You’re also welcome to use any unmarked spots in the lot, there's plenty of parking.

  • Comfortable golf attire is recommended. Please wear clean indoor shoes (running shoes or spike-less golf shoes). Outdoor shoes and metal spikes are not permitted inside the bays. To preserve our indoor turf.

  • Yes, we do not currently provide rentals. Please make sure the club faces are clean before playing to protect our screens and turf.

  • Golf balls are provided, but players are welcome to use their own as well. To protect the simulator screens, only clean, unmarked balls may be used.

  • No alcohol is permitted - we are not licensed. Food and non-alcoholic beverages are allowed. We just ask guests to please clean up after themselves. If you would like to grab a drink or some food Nita Beer is right next door!

  • We are an automated and therefore unmanned facility. However, we have an active support team — if you require any assistance, please reach out to info@banditgolf.ca

  • On average, one golfer can complete 18 holes in about 55 minutes. For groups, we recommend booking extra time to ensure you can warm up and finish your round comfortably.

  • You can book another available time slot of your choosing on our website prior to your current session finishing.

  • Make sure to check your spam folder. If its not there please contact info@banditgolf.ca and our support team will assist you.

  • No, its free to use before or after your session. Work on that short game!

  • Yes! There are plenty of fun games for all ages, but minors must be accompanied by an adult.

Trackman FAQ

  • TrackMan is considered the gold standard in golf simulation and data analysis. It measures ball flight and club delivery with tour-level precision, giving you feedback you can trust.

  • TrackMan offers over 400 world-famous courses rendered in stunning detail, including Pebble Beach, Royal St Andrews, and many others. New courses are added regularly.

  • You can create a free TrackMan account and connect it to your sessions. This allows you to store shot data, track your stats over time, and access your performance history through the TrackMan app or website.

  • If this happens, treat it like any other computer program. On the keyboard, press the Windows key to bring up the program bar, right-click the TrackMan software, and select Close. Then restart the program by clicking the orange TPS icon to reboot TrackMan.

  • In the top two sections, use the option in the top right corner to adjust the driving range view. The four squares icon will open up different options, including tracer. You can expand it to full screen for a better view.

  • At the bottom right corner next to the data bar, select the menu icon to add more data such as face angle, total yards, and more.

Question not covered? Please contact us!