Frequently Asked Questions

General FAQ

  • The spots in front of Bandit Golf are reserved for our players. You’re also welcome to use any unmarked spots in the lot, there's plenty of parking.

  • Comfortable golf attire is recommended. Please wear clean indoor shoes (running shoes or spike-less golf shoes). Outdoor shoes and metal spikes are not permitted inside the bays. To preserve our indoor turf.

  • Yes, we do not currently provide rentals. Please make sure the club faces are clean before playing to protect our screens and turf.

  • Golf balls are provided, but players are welcome to use their own as well. To protect the simulator screens, only clean, unmarked balls may be used.

  • No alcohol is permitted - we are not licensed. Food and non-alcoholic beverages are allowed. We just ask guests to please clean up after themselves. If you would like to grab a drink or some food Nita Beer is right next door!

  • You can book another available time slot of your choosing on our website prior to your current session finishing.

    A QR code will display before the end of your session on the screen also to extend.

    Please note extensions have to be made before your current session is due to end. Otherwise you cannot get the subsequent time slot and will have to wait 30mins.

  • Make sure to check your spam folder. If its not there please contact info@banditgolf.ca and our support team will assist you.

  • No, its free to use before or after your session. Work on that short game!

  • Yes! Its a great way to learn golf, but minors must be accompanied by an adult.

    • Account credit only, you can self manage cancellations via the Trackman booking page.

    • No refunds 24hrs before your booking starts

    • No show: No refunds or credits will be issued.

Trackman FAQ

  • TrackMan is considered the gold standard in golf simulation and data analysis. It measures ball flight and club delivery with tour-level precision, giving you feedback you can trust.

  • TrackMan offers over 500 world-famous courses rendered in stunning detail, including Pebble Beach, Royal St Andrews, and many others. New courses are added regularly.

  • You can create a free TrackMan account and connect it to your sessions. This allows you to store shot data, track your stats over time, and access your performance history through the TrackMan app or website.

  • On average, one golfer can complete 18 holes in about an hour. For groups, we recommend booking extra time to ensure you can warm up and finish your round comfortably.

  • If you find yourself in a spot where you would normally want to take an unplayable drop (e.g. you are in thick shrubs) click on the drop down next to your player name. From here you can drop, take a mulligan or replay your last shot.

Question not covered? Please contact us!