Club Rules

Clean Gear

  • Clean Footwear Only: No outdoor shoes or metal spikes. Please bring clean, indoor shoes or sneakers. You can store your boots under the benches at the entrance.

  • Clean Equipment: Use only clean, unmarked golf balls and clubs. Dirt or sharpie marker lines on balls will damage and mark the impact screens.

  • Clean bay: Please throw away any garbage in the bins provided. Mistakes happen, if you have an accident or spill please let us know: help@banditgolf.ca If you experience a dirty bay please email us at the above address.

Access & Bookings

  • Booker Responsibility: The person who made the booking must be physically present for the entire session and is responsible for ensuring all guests follow these rules.

  • Private Entry: Entry is via your unique door code only. This code is personal and non-transferable.

  • No "Tailgating": For security reasons, do not hold the door open for anyone outside of your immediate booking group, even if they have a golf bag. Every user group must enter their own valid code to gain access.

  • Authorized Entry Only: Unauthorized sharing of codes or allowing unverified individuals into the facility may result in the immediate and permanent termination of access privileges.

  • Surveillance: 24/7 security cameras are in operation to monitor all entries and exits for your safety.

Food & Drink

  • No Outside Alcohol: Bringing outside alcohol onto the premises is**** strictly prohibited.

  • Dining: Food and non-alcoholic beverages are permitted but must be kept away from the simulator mats and electronic equipment.

Safety & Conduct

  • Safe Swing Area: Only one person is permitted in the hitting area at a time. All other guests must stay off the turf when someone is taking a swing.

  • No Reckless Play: No swinging clubs outside of the hitting mats. Any reckless behavior that endangers others or the facility will result in an immediate ban.

  • Damages: You are financially responsible for any damage to the facility or equipment caused by negligence or failure to follow these rules and our terms of condition. Minimum damage charge is $100.

  • No smoking or vaping: Please don't smoke or vape on the premises

  • No pets: No animals (other than certified service animals) are permitted.

  • Supervision of Minors: Any children brought into the facility must be actively supervised by an adult at all times

Cancellations and Refunds

  • Account credit only, you can self manage cancellations via the Trackman booking page.

  • No refunds 24hrs before your booking starts

  • No show: No refunds or credits will be issued.