Club Rules

Clean Gear

  • Clean Footwear Only: No outdoor shoes or metal spikes. Please bring clean, indoor shoes or sneakers. You can store your boots under the benches at the entrance.

  • Clean White Balls: We recommend using the balls we provide in the bay. However if you choose to use your own balls use only clean, white and unmarked golf balls. Matt colour, dirty or damaged balls will mark our screens.

  • Clean Clubs: Wipe down your clubs before hitting in the bays.

  • Clean bay: Please throw away any garbage in the bins provided. Mistakes happen, if you have an accident or spill please let us know: help@banditgolf.ca If you experience a dirty bay please email us at the above address.

Access & Bookings

  • Booker Responsibility: The person who made the booking must be physically present for the entire session and is responsible for ensuring all guests follow these rules.

  • Private Entry: Entry is via your unique door code only. This code is personal and non-transferable.

  • No "Tailgating": For security reasons, do not hold the door open for anyone outside of your immediate booking group, even if they have a golf bag. Every user group must enter their own valid code to gain access.

  • Authorized Entry Only: Unauthorized sharing of codes or allowing unverified individuals into the facility may result in the immediate and permanent termination of access privileges.

  • Surveillance: 24/7 security cameras are in operation to monitor all entries and exits for your safety.

Food & Drink

  • No Outside Alcohol: Bringing outside alcohol onto the premises is strictly prohibited.

  • Dining: Food and non-alcoholic beverages are permitted but must be kept away from the simulator mats and electronic equipment.

Safety & Conduct

  • Safe Swing Area: Only one person is permitted in the hitting area at a time. All other guests must stay off the turf when someone is taking a swing.

  • No Reckless Play: No swinging clubs outside of the hitting mats. Any reckless behavior that endangers others or the facility will result in an immediate ban.

  • Damages: You are financially responsible for any damage to the facility or equipment caused by negligence or failure to follow these rules and our terms of condition. Minimum damage charge is $100.

  • No smoking or vaping: Please don't smoke or vape on the premises

  • No pets: No animals (other than certified service animals) are permitted.

  • Supervision of Minors: Any children brought into the facility must be actively supervised by an adult at all times

Cancellations and Refunds

  • Account credit only, you can self manage cancellations via the Trackman booking page.

  • No refunds 24hrs before your booking starts

  • No show: No refunds or credits will be issued.